Standby and Go-live support for Oracle Recovery Appliance
DESCRIPTION
MPS provides specialized Standby and Go-live Support for Oracle Zero Data Loss Recovery Appliance (ZDLRA), designed to ensure a smooth and successful transition from deployment to full operational status. This service offers real-time expert support during the critical phases of system activation, including final testing, validation, and live transition. MPS's team of Oracle-certified professionals is on standby to address any issues that arise, ensuring that your ZDLRA system goes live without disruptions and meets all performance and reliability standards
KEY FEATURES
- Real-Time Expert Support: Immediate access to Oracle-certified experts during the Go-live phase, ready to address any issues or challenges.
- Issue Resolution: Rapid identification and resolution of any issues that arise during the Go-live process, minimizing potential downtime.
- Flexible Support Duration: Standby support is available for as long as necessary to ensure a successful Go-live, with options for extended coverage
MAJOR DELIVERABLES
- Go-live Support Plan: A detailed plan outlining the support provided during the Go-live phase, including roles, responsibilities, and communication channels.
- Issue Tracking and Resolution Report: A report documenting any issues encountered during the Go-live process and the steps taken to resolve them.
- Post-Go-live Review: A comprehensive review of the Go-live process, including recommendations for ongoing system optimization and maintenance
IMPLEMENTATION PROCESS
- Pre-Go-live Consultation: MPS conducts a consultation to understand the specific requirements and objectives for the Go-live phase, including any potential risks.
- Final Testing and Validation: Perform comprehensive testing and validation of the ZDLRA system, ensuring all components are functioning correctly before going live.
- Standby Support Activation: Deploy the standby support team, who will be available in real-time to address any issues during the Go-live process.
- Go-live Transition: Monitor the system as it transitions to live operation, providing immediate support to resolve any issues that arise.
- Performance Monitoring: Continuously monitor system performance during the initial live operation, making necessary adjustments to ensure optimal performance.
- Issue Resolution and Documentation: Track and resolve any issues encountered, documenting the process and solutions implemented.
- Post-Go-live Review: Conduct a thorough review of the Go-live process, providing feedback and recommendations for future improvements.
USE CASES
1.Mission-Critical System Activation for Financial Services
- Scenario: A financial services firm is launching a new ZDLRA system to protect critical transaction data. MPS provides standby support during the Go-live phase, ensuring that any issues are resolved instantly, preventing any disruption to the firm's operations.
2.Data Protection Enhancement for Healthcare Providers
- Scenario: A healthcare provider is going live with a new ZDLRA system to enhance patient data protection. MPS's real-time support ensures that the system meets compliance and security requirements during the transition.
3.Global Rollout for E-commerce Platforms
- Scenario: An e-commerce platform is deploying a ZDLRA system across multiple regions simultaneously. MPS provides standby support to handle any region-specific challenges during the Go-live phase, ensuring a seamless global launch.
4.Disaster Recovery Implementation for Manufacturing Firms
- Scenario: A manufacturing firm is activating a ZDLRA system as part of its disaster recovery plan. MPS ensures that the system goes live smoothly, with all data protection measures functioning as intended.
5.IT Infrastructure Upgrade for Telecommunications Companies
- Scenario: A telecommunications company is upgrading its IT infrastructure with a new ZDLRA system. MPS provides comprehensive Go-live support, ensuring that the new system integrates seamlessly with existing operations.
BENEFITS
- Immediate Issue Resolution: Provides real-time support to quickly resolve any issues that arise, minimizing downtime and ensuring business continuity.
- Risk Mitigation: Proactive risk management strategies prevent potential issues from impacting the Go-live process, ensuring a stable and reliable system launch.
- Expert Guidance: Access to Oracle-certified experts ensures that the Go-live process is managed by professionals with deep knowledge of ZDLRA systems.
- Comprehensive Support: MPS offers flexible and extended support options to cover the entire Go-live phase, providing peace of mind during this critical time.
NOTE
MPS’s Standby and Go-live Support service for Oracle ZDLRA is designed to ensure that your data protection system is fully operational from the moment it goes live. With expert support on hand to address any challenges, We help you achieve a successful launch with minimal risk and maximum efficiency. This service is ideal for organizations that rely on the seamless activation of their data protection systems, ensuring that critical data remains secure and operations continue uninterrupted.
Our dedicated team is available to answer your questions and provide the support you need. Whether you need help with our services or have specific inquiries, we are here to ensure your needs are met efficiently and effectively. We look forward to working with you and helping you achieve your goals.
Contact us for more information or assistance +84 24 6687 6567 | info@mps-asia.com