Spare Parts Supply Service for Oracle Database Appliance

DESCRIPTION

The Spare Part Supply Service offered by MPS for Oracle Database Appliance ensures the availability of critical hardware components needed for maintaining and repairing the ODA systems. This service aims to minimize downtime by providing quick access to genuine Oracle spare parts, ensuring that any hardware issues can be promptly addressed.

KEY FEATURES

  • Genuine Oracle Parts: All spare parts supplied are certified and genuine Oracle components, ensuring compatibility and reliability.
  • Rapid Delivery: MPS provides fast shipping options to ensure parts are delivered as quickly as possible to minimize system downtime.
  • Inventory Management: MPS manages a stock of essential spare parts, reducing lead time for delivery

MAJOR DELIVERABLES

  • Spare Parts Inventory: A well-maintained inventory of critical Oracle Database Appliance parts.
  • Shipping & Logistics: Efficient handling of logistics to ensure timely delivery of parts.

IMPLEMENTATION PROCESS

  • Assessment & Planning: MPS assesses the client’s ODA setup to identify critical parts that may require replacement.
  • Inventory Setup: Establish an inventory of spare parts based on the assessment.
  • Ordering Process: Clients can order the required parts via MPS’s customer portal or support channels.
  • Delivery & Installation: MPS arranges for the delivery of parts and provides installation guidance or on-site support if necessary.
  • Post-Delivery Support: MPS offers ongoing support to ensure the parts are correctly installed and functioning.

USE CASES

1. Emergency Hardware Failure: 

  • Scenario:A company's Oracle Database Appliance experiences a sudden disk failure during peak business hours, jeopardizing critical operations. With MPS’s Spare Part Supply Service, the IT team quickly orders and receives a replacement disk, minimizing downtime and restoring full functionality before significant data loss or extended service disruption occur

2. Proactive Maintenance

  • Scenario: A financial institution schedules routine maintenance for its ODA to prevent potential issues. Anticipating wear and tear, the IT department pre-orders key components like fans and power supplies from MPS. When maintenance day arrives, they have all the necessary parts on hand, ensuring a smooth and efficient upgrade process without unexpected delays.

3. Data Center Expansion:

  • Scenario: A company is expanding its data center and requires additional Oracle Database Appliances. To ensure operational continuity during the setup, the IT team pre-orders spare parts for potential hardware failures during the initial deployment. This proactive approach allows them to address any unexpected issues immediately, ensuring the new appliances are integrated smoothly into the existing infrastructure.

BENEFITS

  • Minimized Downtime: Rapid access to spare parts helps in reducing the time required to repair and restore systems.
  • Cost Efficiency: Having spare parts readily available can be more cost-effective than waiting for ad-hoc orders, which may incur higher costs and longer lead times.
  • Operational Continuity: Ensures that critical database services continue with minimal disruption

NOTE

Ensure that the spare parts supplied by MPS are compatible with your specific Oracle Database Appliance model. Consider establishing a service contract with MPS for continuous support and potential cost savings on parts. While MPS aims for rapid delivery, lead times may vary depending on part availability and shipping destination.

Our dedicated team is available to answer your questions and provide the support you need. Whether you need help with our services or have specific inquiries, we are here to ensure your needs are met efficiently and effectively. We look forward to working with you and helping you achieve your goals.

Contact us for more information or assistance +84 24 6687 6567 |  info@mps-asia.com

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