Spare part supply Service for Server and Storage
DESCRIPTION
MPS’s Spare Parts Supply Service for Oracle Server and Storage is designed to ensure that your organization has quick and reliable access to essential spare parts for your Oracle infrastructure. This service minimizes downtime by providing timely replacements for faulty components, ensuring that your Oracle servers and storage systems remain operational with minimal disruption. MPS maintains a comprehensive inventory of certified Oracle spare parts, ensuring compatibility and quality.
KEY FEATURES
- Comprehensive Inventory: Access to a wide range of certified Oracle spare parts, including hard drives, memory modules, power supplies, network cards, and more.
- Rapid Delivery: Fast and efficient delivery of spare parts to minimize system downtime and maintain business continuity.
- Expert Consultation: Assistance from MPS’s technical experts to identify the correct parts needed for specific issues.
- Warranty and Support: All spare parts come with a warranty and support from MPS, ensuring peace of mind and reliability.
- On-Site Replacement Option: Option for on-site part replacement by MPS technicians, ensuring proper installation and minimizing the risk of further issues.
MAJOR DELIVERABLES
- Spare Parts Inventory Report: A detailed report of available spare parts, tailored to your Oracle server and storage configurations.
- Delivery Schedule: A clear and concise delivery schedule outlining expected delivery times for ordered parts.
- On-Site Replacement : On-site replacement service by MPS technicians, including post-replacement testing and validation.
- Replacement Parts Documentation: Documentation of all spare parts delivered, including specifications, warranty information, and installation instructions.
IMPLEMENTATION PROCESS
- Initial Assessment: MPS conducts an assessment of your Oracle server and storage systems to understand your spare parts requirements, including critical components and potential failure points.
- Inventory Planning: Based on the assessment, MPS helps you plan an inventory of essential spare parts to keep on hand, ensuring quick access in case of hardware failures.
- Order and Delivery: MPS processes your spare parts orders and ensures rapid delivery to your location. Expedited shipping options are available for critical components.
- On-Site Replacement (Optional): If selected, MPS technicians arrive on-site to replace the faulty component, perform testing, and ensure the system is fully operational.
- Follow-Up Support: MPS provides ongoing support to address any issues related to the spare parts provided, including troubleshooting, further replacements, or configuration adjustments.
USE CASES
1.Critical Component Failure
- Scenario: A manufacturing company experiences a sudden failure of a critical power supply unit in its Oracle server. MPS’s Spare Parts Supply Service ensures rapid delivery and on-site replacement of the faulty power supply, minimizing production downtime.
2.Proactive Parts Inventory
- Scenario: A financial institution wants to proactively stock spare parts for its Oracle storage systems to ensure quick replacements in case of failure. MPS works with the institution to plan and maintain an inventory of critical components, ensuring business continuity.
3.End-of-Life Hardware Support
- Scenario: An educational institution is running Oracle servers that are approaching end-of-life. MPS helps the institution secure necessary spare parts to keep the servers operational while planning for future upgrades.
4.Remote Location Support
- Scenario: A mining company operates in a remote location with limited access to IT support. MPS ensures that essential spare parts are delivered to the site, with the option for on-site installation by MPS technicians, reducing downtime in a challenging environment.
5.Emergency Response
- Scenario: An e-commerce business faces a hardware failure during a peak shopping period. MPS’s Spare Parts Supply Service delivers the required parts within hours, allowing the business to restore its systems quickly and prevent revenue loss.
BENEFITS
- Minimized Downtime: Quick access to spare parts ensures that hardware failures are resolved swiftly, reducing the impact on business operations.
- Enhanced Reliability: MPS provides certified Oracle spare parts, ensuring that replacements are fully compatible and reliable.
- Cost Efficiency: Proactive spare parts inventory management helps avoid emergency costs and ensures that critical components are available when needed.
- Expert Support: Access to MPS’s technical expertise ensures that the correct parts are selected and installed correctly, minimizing the risk of further issues.
- Flexibility: MPS offers customizable service options, including on-site replacement, to meet your organization’s specific needs and operational requirements.
NOTE
MPS’s Spare Parts Supply Service for Oracle Server and Storage is an essential component of maintaining a resilient and reliable IT infrastructure. By ensuring quick access to certified spare parts and offering expert support for installation, MPS helps your organization avoid costly downtime and maintain business continuity, even in the face of unexpected hardware failures.
Our dedicated team is available to answer your questions and provide the support you need. Whether you need help with our services or have specific inquiries, we are here to ensure your needs are met efficiently and effectively. We look forward to working with you and helping you achieve your goals.
Contact us for more information or assistance +84 24 6687 6567 | info@mps-asia.com