Services

NOTYPE OF SERVICEPRODUCTSERVICEDESCRIPTION
1Oracle Hardware ServiceOracleOracle Premier Support for SystemsPremier Support for Systems provides the essential services and resources your business needs to maintain the availability of your systems and the business applications they support.
2Oracle Software ServiceOracleOracle Software Update License and SupportOracle Software Update License and Support provides the essential services and resources your business needs to maintain the availability of your Oracle Software
3.1MPS Implementation ServiceExadataProof of SolutionDemonstrates the effectiveness and feasibility of implementing Oracle Exadata for your specific business challenges.
This service allows clients to experience firsthand how Oracle Exadata addresses their unique requirements.
3.2MPS Implementation ServiceExadataInstallation and ConfigurationEnsures the seamless deployment and optimal setup of Oracle Exadata systems tailored to your specific business needs.
It covers the entire spectrum of installation, configuration, and initial tuning to maximize the performance of your Oracle Exadata infrastructure.
3.3MPS Implementation ServiceExadataUpgradingA comprehensive solution tailored for the entire Oracle Exadata Engineered System. This service encompasses both hardware and software components, ensuring a seamless and efficient upgrade process for the complete infrastructure. From processing units to storage servers, our experts manage the entire upgrade, minimizing downtime and optimizing the overall efficiency of your Exadata environment.
3.4MPS Implementation ServiceExadataPatchingA specialized offering focused on applying patches to your Oracle Exadata Engineered System. This service ensures that your Exadata infrastructure remains up-to-date with the latest software updates, security patches, and bug fixes. Our experts meticulously plan and execute the patching process, minimizing downtime and maximizing the overall reliability of your Exadata environment.
3.5MPS Implementation ServiceExadataRe-rackingAddresses the physical reconfiguration and relocation needs of your Oracle Exadata Engineered System.Whether due to changes in data center infrastructure, expansion requirements, or optimization efforts, our expert team ensures the seamless and secure movement of your Exadata hardware.
3.6MPS Implementation ServiceExadataRe-locationA tailored service to meet the relocation needs of your Oracle Exadata Engineered System. Whether you are moving to a new data center, expanding your infrastructure, or consolidating resources, our expert team ensures a seamless and secure relocation of your Oracle Exadata hardware.
3.7MPS Implementation ServiceExadataBackup and RecoveryFocuses on configuring and optimizing robust backup and recovery solutions tailored to your Oracle Exadata environment. Our expert engineers work closely with your team to establish reliable data protection mechanisms, ensuring data integrity and quick recovery in the event of unforeseen incidents.
3.8MPS Implementation ServiceExadataStandby and Go-live SupportA crucial offering aimed at providing expert standby assistance during the go-live phase of your Oracle Exadata deployment.
Our skilled engineers stand by to address any potential issues that may arise, ensuring a smooth and successful transition to your new Oracle Exadata environment.
3.9MPS Implementation ServiceExadataTrainingEmpowers your team with the knowledge and skills needed to effectively manage and optimize Oracle Exadata environments.
Through customized training programs, our expert instructors provide hands-on experiences and insights to ensure your team can maximize the benefits of Oracle Exadata technologies.
4MPS Manage ServiceExadataHealth CheckTo evaluate the overall health, performance, and efficiency of your existing Oracle Exadata environment.
This service aims to identify potential issues, optimize configurations, and ensure that your system operates at peak performance levels.
4.1MPS Manage ServiceExadataMaintenance SupportTo ensure the ongoing health, stability, and optimal performance of your Oracle Exadata environment.
This service goes beyond reactive troubleshooting, offering proactive maintenance measures to prevent potential issues and minimize downtime.
4.2MPS Manage ServiceExadataTechnical SupportPromptly addressing and resolving any technical issues related to your Oracle Exadata environment. Our goal is to ensure the continuous and optimal performance of your Oracle Exadata systems through expert assistance and responsive troubleshooting.
4.3MPS Manage ServiceExadataSpare Parts Supply ServiceTo ensure the continuous and uninterrupted operation of Oracle Exadata environments. In the event of hardware failures or malfunctions, having readily available spare parts is crucial for swift resolution and minimal downtime.
This service is included with Oracle Premier Support for System.
4.4MPS Manage ServiceExadataSecurity HardeningEnhancing the security posture of your Oracle Exadata Engineered System. This service involves a comprehensive assessment, configuration adjustments, and implementation of security best practices to safeguard your Exadata infrastructure against potential threats and vulnerabilities.
Our expert team ensures that your system adheres to the highest security standards.
4.5MPS Manage ServiceExadataPerformance Tuning and OptimizationEnhances the overall performance and efficiency of your Oracle Exadata Engineered System. Leveraging in-depth expertise and advanced tools, our team identifies and addresses performance bottlenecks, ensuring optimal functionality of your Exadata infrastructure.
4.6MPS Manage ServiceExadataExadata Cloud ServiceProvides clients with a spectrum of options for accessing Oracle databases run on Oracle Exadata resources. Tailored to meet diverse needs, this service encompasses various types of environments, allowing clients to choose the configuration that aligns seamlessly with their requirements.
Exadata Cloud Service by MPS which is a dynamic solution offering remote access to Oracle databases run to Oracle Exadata platform.
Clients can leverage the power of Exadata through a range of environments, including public cloud, hybrid configurations, on-premises setups, and more.
MPS takes charge of deployment, configuration, and maintenance, ensuring a streamlined experience for clients seeking optimal performance from Oracle Exadata.
4.7MPS Manage ServiceExadataExadata Rental ServiceA strategic offering that brings the power of Oracle Exadata directly to the client's premises. This unique service allows organizations to leverage the capabilities of Exadata without the need to invest in the infrastructure upfront.
Exadata Rental service by MPS is a bespoke solution where MPS provides clients with the flexibility to rent Oracle Exadata hardware or individual components such as compute nodes and storage nodes.
The entire Exadata environment is deployed at the client's location, providing on-premises access to the cutting-edge Exadata infrastructure.
4.8MPS Manage ServiceOracle DatabaseHigh AvailabilityOur Professional Service for High Availability (HA) with Oracle Database takes your system reliability to the next level. Leveraging the expertise of MPS, we offer a comprehensive solution to ensure the continuous availability of your Oracle Database. Whether you require Oracle Data Guard setup, Real Application Clusters (RAC) deployment, or any other HA solution, our team is equipped to meet your specific needs.

Here is the list of related Oracle technology to ensuring availability for Oracle database systems that organizations typically use:

1. Oracle Data Guard:
- Description: Provides synchronous and asynchronous data replication between database servers to enhance availability and reliability.
- Key Features: Backup and recovery, automatic switchover between servers, minimizing downtime.

2. Oracle Real Application Clusters (RAC):
- Description: Allows multiple database servers to share a single database, increasing fault tolerance and availability.
- Key Features: Enhanced scalability, load balancing, ensuring high availability and reliability.

3. Oracle Flashback Technology:
- Description: Enables the recovery of data to a previous point in time without affecting recent changes.
- Key Features: Flashback Query, Flashback Version Query, Flashback Transaction Query.

4. Oracle Automatic Storage Management (ASM):
- Description: Manages and configures storage spaces automatically, enhancing performance and ensuring data availability.
- Key Features: Automatic storage management, increased availability, minimized downtime.

5. Oracle Cloud Infrastructure (OCI) Database Service:
- Description: Managed database service on Oracle's cloud platform, ensuring flexibility and availability.
- Key Features: Cloud-based data management, automatic backup and recovery, flexible resource management.

6. Oracle GoldenGate:
- Description: Provides real-time data replication and synchronization between different databases.
- Key Features: Real-time data replication, support for availability and reliability.

7. Oracle Cloud Backup Service:
- Description: Cloud-based backup service to protect data and ensure availability.
- Key Features: Automatic data backup, flexible recovery, minimizing the risk of data loss.

8. Oracle Enterprise Manager (OEM):
- Description: Offers a graphical management interface for monitoring and managing database system performance.
- Key Features: Performance monitoring, event management, automation of management tasks.

These services provide diverse solutions to ensure the availability and reliability of Oracle database systems, depending on the specific needs of each organization.
 
4.9MPS Manage ServiceSystemInfrastructure rental service"Infrastructure Rental service is a strategic solution encompassing the rental offerings of Oracle Exadata, Database Appliance, Recovery Appliance, Server, and Storage solutions. This comprehensive service from MPS enables organizations to harness the power of Oracle infrastructure directly at their premises, eliminating the need for upfront investments.

MPS's Infrastructure Rental service is a tailored solution, providing clients with the flexibility to rent hardware configurations or individual components, including compute nodes and storage nodes, from the Oracle system suite. This bespoke service ensures that the entire Oracle infrastructure environment is deployed on-site, offering on-premises access to the cutting-edge Exadata, Database Appliance, Recovery Appliance, Server, and Storage solutions."
5MPS Implementation ServiceOracle DatabaseProof of SolutionMPS extends its expertise in Oracle Database services through the "Proof of Solution" (PoS) offering, designed to validate the effectiveness and feasibility of Oracle Database solutions in addressing specific business challenges. This service is a cornerstone for organizations considering Oracle technologies for their data management needs, providing a practical and evidence-based approach to decision-making. Here's a detailed overview:

### Description
The "Proof of Solution" service from MPS is specifically tailored to demonstrate how Oracle Database solutions can be leveraged to meet the unique requirements of your business. Through a structured evaluation and testing process, MPS helps clients visualize the impact of Oracle Database technologies on their operations, ensuring that investments are aligned with business goals and deliver tangible benefits.
 
5.1MPS Implementation ServiceOracle DatabaseInstallation and ConfigurationMPS, a leading Oracle Database service provider, offers a comprehensive suite of services to optimize your database environment, ensuring high performance, reliability, and security. Our first-tier service, "Installation and Configuration," is designed to provide a seamless and efficient setup of Oracle Database, tailored to meet the unique needs of your business. Here's a brief overview:

### Description
Our "Installation and Configuration" service for Oracle Database is meticulously crafted to ensure your database system is set up for success from the start. By leveraging MPS's expertise, businesses can benefit from a customized, secure, and optimized database environment that supports their operational and strategic goals.
5.2MPS Implementation ServiceOracle DatabaseUpgradingMPS's "Upgrade" service for Oracle Database stands as a pivotal offering, crafted to ensure that businesses can seamlessly transition to the latest versions of Oracle Database technology. This service is designed to mitigate the complexities involved in upgrading database systems, ensuring minimal disruption to operations while unlocking new features and improvements in performance, security, and scalability. Below is a comprehensive overview:

### Description
The "Upgrade" service from MPS meticulously guides clients through the process of upgrading their Oracle Database systems to the latest versions. By leveraging MPS’s expertise, businesses benefit from a streamlined and risk-mitigated upgrade process, ensuring that they can take advantage of the latest Oracle Database functionalities and enhancements without compromising on performance or data integrity.
 
5.3MPS Implementation ServiceOracle DatabasePatchingMPS offers a specialized "Patching" service for Oracle Database, designed to help businesses efficiently apply critical updates, ensuring their database systems remain secure, stable, and compliant with the latest standards. This service is crucial for maintaining the integrity and performance of Oracle Database environments, addressing vulnerabilities, and incorporating new features. Below is a structured overview:

### Description
The "Patching" service by MPS is focused on the application of necessary updates to Oracle Database systems. This involves a thorough process of planning, testing, and implementing patches to minimize risks and downtime. By leveraging MPS's expertise, businesses can ensure their database environments are up-to-date, secure, and optimized for peak performance.
 
5.4MPS Implementation ServiceOracle DatabaseBackup and RecoveryMPS's "Backup and Recovery" service for Oracle Database is a critical component of our comprehensive database management offerings. This service is meticulously designed to ensure the safety, integrity, and availability of your data, providing peace of mind and resilience against data loss or corruption. By implementing robust backup strategies and efficient recovery solutions, MPS safeguards your business's most valuable asset: its data. Below is a detailed overview:

### Description
The "Backup and Recovery" service by MPS provides a dual approach to protecting your Oracle Database environment. It encompasses a strategic implementation of backup procedures tailored to your business needs, coupled with a rapid and effective recovery plan to minimize downtime and data loss in the event of a disaster. This service ensures continuous data availability, supporting your business continuity requirements.
 
5.5MPS Implementation ServiceOracle DatabaseHigh Availability - Real Application Cluster (RAC)MPS's "High Availability - Real Application Cluster (RAC)" service for Oracle Database is meticulously designed to ensure continuous database operation, minimizing downtime and providing scalable performance for critical business applications. By leveraging Oracle's RAC technology, MPS delivers a robust solution that ensures your database systems are highly available, resilient, and capable of meeting the demands of high-traffic environments. Here's a detailed overview:

### Description
The "High Availability - Real Application Cluster (RAC)" service from MPS provides a comprehensive solution for businesses looking to enhance their database infrastructure with fault tolerance, load balancing, and scalability. Utilizing Oracle RAC technology, this service enables multiple database instances to run on multiple servers, offering unparalleled uptime and performance. MPS's expert implementation ensures that your database can handle unexpected loads and maintain operations without interruption, even in the event of hardware failure or maintenance.
 
5.6MPS Implementation ServiceOracle DatabaseHigh Availability - Switch OverMPS's "High Availability - Switch Over" service for Oracle Database is an essential offering aimed at ensuring seamless business continuity and minimal downtime during planned maintenance or unforeseen database server failures. This service is designed to provide a strategic approach to database failover processes, allowing for a controlled transition between primary and standby database systems without disrupting user access or application performance. Here's a closer look:

### Description
The "High Availability - Switch Over" service from MPS leverages Oracle's advanced data guard and failover technologies to ensure that businesses can maintain continuous operations. This service is crucial for organizations that require high availability and consistent data integrity, enabling a swift and smooth switch over to a standby database in the event of planned maintenance or unexpected issues with the primary system. MPS's expertise ensures that your database environment is configured for resilience, with minimal impact on operations during transitions.
5.7MPS Implementation ServiceOracle DatabaseData Transition - MigrationMPS's "Data Transition - Migration" service for Oracle Database is designed to facilitate seamless and efficient data migration processes, enabling businesses to move their data to Oracle Database systems without risking data integrity, experiencing significant downtime, or facing operational disruptions. This service is critical for organizations looking to upgrade their database infrastructure, consolidate data centers, or transition to cloud-based environments. Here's a detailed overview:

### Description
The "Data Transition - Migration" service from MPS utilizes advanced tools and methodologies to ensure a smooth and secure migration of your data to Oracle Database. By understanding the unique challenges and requirements of each migration project, MPS tailors its approach to minimize risks, reduce downtime, and ensure a successful transition. This service covers everything from initial planning and assessment to the final cutover, with a focus on data integrity, system performance, and operational continuity.
 
5.8MPS Implementation ServiceOracle DatabaseData Transition - ReplicationMPS's "Data Transition - Replication" service for Oracle Database is tailored to ensure real-time data availability and consistency across different database environments. This service is pivotal for organizations that require up-to-date data synchronization between production and backup systems, disaster recovery sites, or distributed databases. By leveraging Oracle's advanced replication technologies, MPS offers a solution that supports business continuity, enhances data accessibility, and facilitates distributed data systems. Here's a detailed look:

### Description
The "Data Transition - Replication" service from MPS utilizes cutting-edge replication techniques to duplicate data across multiple Oracle Database systems in real-time. This ensures that all your databases remain synchronized, providing a robust framework for high availability, disaster recovery, and distributed data processing. MPS's expert team designs and implements a replication strategy that aligns with your specific business needs, optimizing data flow and integrity.
 
5.9MPS Implementation ServiceOracle DatabaseStandby and Go-live supportMPS's "Standby and Go-live Support" service for Oracle Database is designed to provide businesses with critical support during the crucial phases of database deployment and operational transition. This service ensures that organizations have access to expert assistance during the go-live process of their Oracle Database systems and continuous support thereafter, minimizing the risks of downtime and performance issues. Here's an in-depth look:

### Description
The "Standby and Go-live Support" service from MPS offers comprehensive assistance to businesses as they launch new Oracle Database systems or make significant updates to their existing environments. This support covers pre-launch preparation, the actual go-live event, and post-launch stabilization. MPS's team of Oracle Database experts works closely with your IT staff to ensure a smooth transition, providing immediate troubleshooting, performance optimization, and technical guidance to address any challenges that arise during and after the go-live process.
 
6MPS Manage ServiceOracle DatabaseHealth CheckMPS's "Health Check" service for Oracle Database is meticulously designed to provide a detailed assessment of your database environment, focusing on performance, configuration, technical parameters, and offering recommendations for upgrades and resolving errors. This service is essential for ensuring that your Oracle Database systems are optimized for peak performance and reliability, without including security assessments. Here's an updated and comprehensive overview:

### Description
The "Health Check" service from MPS offers an in-depth evaluation of the technical aspects of your Oracle Database environment. By conducting a thorough analysis of performance metrics, configuration settings, and technical specifications, this service aims to identify potential areas for improvement, recommend upgrades, and resolve any identified errors. The goal is to ensure your Oracle Database supports your business objectives effectively and operates at maximum efficiency.
 
6.1MPS Manage ServiceOracle DatabaseMaintenance supportMPS's "Maintenance Support" service for Oracle Database is meticulously designed to ensure optimal database performance and efficiency through a series of critical maintenance tasks. Focused primarily on maintaining the structural integrity and operational efficiency of the database, this service addresses key areas such as statistics gathering, index management, and space reclamation, among others. Here's a detailed look at how MPS executes these essential tasks:

### Description
The "Maintenance Support" service from MPS specifically targets the enhancement and preservation of database performance through comprehensive maintenance activities. By focusing on tasks such as gathering table and index statistics, rebuilding indexes, shrinking tables, and more, MPS helps prevent fragmentation, reclaim space, and ensure that the database operates efficiently. This proactive approach to database maintenance is crucial for businesses aiming to maintain high performance, avoid unnecessary storage costs, and ensure data availability and integrity.
 
6.2MPS Manage ServiceOracle DatabaseTechnical supportMPS's "Technical Support" service is designed to be a comprehensive solution for Oracle Database users facing technical difficulties. By ensuring a swift and competent response to technical challenges, MPS helps businesses maintain optimal database functionality, supporting their growth and operational efficiency. This service underscores MPS's commitment to delivering outstanding support and maintaining the high performance of Oracle Database environments for its clients.
6.3MPS Manage ServiceOracle DatabasePerformance Tuning and OptimizationMPS's "Performance Tuning and Optimization" service for Oracle Database is meticulously designed to enhance the efficiency and speed of your database environment. This specialized service aims to identify performance bottlenecks, optimize database configurations, and implement best practices to ensure that your Oracle Database operates at its optimal level. Here’s a comprehensive overview, detailing the service's features, deliverables, implementation process, use cases, benefits, and important notes:

### Description
The "Performance Tuning and Optimization" service from MPS focuses on analyzing and enhancing the performance of Oracle Databases. By leveraging advanced diagnostic tools and deep expertise in Oracle technologies, MPS identifies areas where performance can be improved, devises strategies to address these areas, and implements solutions to optimize database operations. This proactive approach ensures that your database supports critical applications efficiently, leading to improved application response times and overall system reliability.
 
6.4MPS Manage ServiceOracle DatabaseSecurity HardeningMPS's "Security Hardening" service for Oracle Database is designed to significantly enhance the security framework of your Oracle Database by methodically applying a series of strategic hardening measures. This service meticulously follows guidelines from the Oracle Database Security Guide, alongside any customer-specific security requirements, to ensure a comprehensive approach to database security. Below is a detailed breakdown of the service, highlighting the tasks performed, key features, major deliverables, and the implementation process:


 
6.5MPS Manage ServiceOracle DatabaseDatabase Advance Security (Database Firewall)MPS's "Database Advanced Security (Database Firewall)" service is specifically designed to bolster the security of Oracle Databases by implementing Oracle Advanced Security options. This proactive service focuses on configuring security measures such as encryption and data redaction to protect sensitive data against unauthorized access and potential data breaches. By leveraging Oracle's comprehensive security features, MPS ensures that your data is safeguarded with the highest standards of confidentiality and integrity. Here's a detailed overview of the service, including the tasks performed, key features, major deliverables, implementation process, use cases, and benefits:
 
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