By Services

We offer comprehensive services, including deployment, technical support, maintenance, and updates. Our expert team ensures optimal performance, security, and reliability, helping businesses maintain their critical infrastructure efficiently and effectively. We also provide continuous monitoring and proactive solutions to prevent issues before they impact operations.

 

NO	SERVICE	PRODUCT COVERAGE
I	Oracle Premier Support for Systems	Oracle Exadata | Oracle Database Appliance (ODA) Oracle Private Cloud Appliance (PCA) Oracle Recovery Appliance (RA | ZDLRA) Oracle Server and Storage | Enterprise Linux | Solaris
II	Oracle Software Update License and Support	Oracle Database | MySQL Oracle Weblogic | Flexcube Oracle Enterprise Manager (OEM)
III	Professional Services
1	Installation and configuration	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database Oracle Weblogic
2	Upgrading	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database
3	Patching	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database
4	Technical support	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database Oracle Weblogic | Enterprise Manager
5	Health Check	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database Oracle Weblogic
6	Maintenance support	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database Oracle Weblogic
7	Re-location	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage
8	High Availability - Clustering	Oracle Database
9	High Availability - Switch Over	Oracle Database
10	Data Transition - Migration	Oracle Database
11	Data Transition - Replication	Oracle Database
12	Backup and Recovery	Oracle Database
13	Standby and Go-live support	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database
14	Training	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage Oracle Database
15	Spare part supply	Oracle Exadata | Database Appliance | Recovery Appliance Oracle Private Cloud Appliance | Server and Storage
16	Performance Tuning and Optimization	Oracle Database
17	Security Hardening	Oracle Exadata | Database Appliance Oracle Server and Storage Oracle Database
18	Database Advance Security	Oracle Database