Criminals “bypass” biometric authentication to commit fraud

NDO – The subjects impersonated bank employees, offered to increase credit card limits, made fraudulent phone calls to refund account holders, asked customers to provide personal information and appropriated money at the bank. Technological criminals also used tricks to bypass biometric authentication.

According to Provincial Police Long AnNowadays, there are many fraudulent tricks and abuses of online payment transactions. There needs to be a solution to protect people from increasingly sophisticated forms of fraud.

The subjects impersonated bank employees, offered to increase credit card limits, made fraudulent phone calls to refund account holders, asked customers to provide personal information and appropriated money at the bank. Technological criminals also used tricks to bypass biometric authentication.

Many users of fake applications with bad intentions also become victims of fraud. There are many scams and property appropriation through banking transactions.

Before the above information, the Department of Information Security (Ministry of Information and Communications) recommends that people be cautious of calls claiming to be from bank staff providing online support.

Never follow instructions, provide sensitive personal information or OTP code, CVV code (short for Card Verification Value, a 3-digit number printed directly on the back of the visa card) to strangers. Note that the bank will never ask users to provide this code.

Do not access strange links or install applications of unknown origin; only download applications from reputable app stores to avoid device hijacking or information theft.

Do not enter credit card information on strange websites or sites where users have never made transactions. If you suspect you have been scammed, you should immediately report to the authorities or consumer protection organizations for timely support, resolution and prevention.

Vietnam Airlines Warning about scammers using sophisticated tricks and methods to sell cheap Lunar New Year 2025 airline tickets to deceive customers.

Recently, Vietnam Airlines and the authorities have recorded a number of cases of websites, organizations and individuals claiming to be agents of the airline. Specifically, some websites have similar domain names, which can easily confuse customers, such as: vietnamairslines.com; vietnamaairlines.com; vietnamairlinesvn.com; vemaybayvietnam.com. These websites have addresses, interfaces, colors and logos designed similarly to the official website of VNAs, so it is difficult to distinguish them from the official website of Vietnam Airlines (https://www.vietnamairlines.com).

The above-mentioned subject's method is usually to impersonate a level 1 ticket agent of Vietnam Airlines. When customers complete procedures to buy flight tickets, they will receive a booking code as a security deposit and a warning to pay immediately or the booking will be canceled. After receiving the money, the subject does not issue tickets and cuts off contact.

Transactions are made online, after payment customers only receive a booking code but the agent does not issue a ticket. Because the booking code has not been issued to the airline ticket, it will automatically cancel after a period of time and customers will only know about this when they arrive at the airport to check in.

In addition, some subjects send emails or text messages informing customers that they have “won” a prize or received a discount on airline tickets. When customers access the attached link and provide information, the scammers will steal credit card information or request payment.

In addition to the above method, many scammers, after receiving money from customers, still issue tickets but then refund the tickets (paying a refund fee) and taking most of the money the buyer paid.

Faced with the above sophisticated tricks, the Department of Information Security (Ministry of Information and Communications) recommends that people who need to book airline tickets, train tickets, etc. should conduct transactions through official websites, mobile applications or directly at ticket offices and official agents of the airline.

Customers who buy flight tickets on the website need to pay special attention to accessing the correct official address of the airline or contacting the hotline directly if they need answers or direct support related to booking and purchasing tickets.

If you receive offers for airline tickets that are too cheap compared to the airline's information, do not rush to book tickets but check again because it may be a trick of bad guys with the purpose of fraud. Do not access strange links or download applications of unknown origin to avoid device control and property theft.

In case of suspicion of being scammed, people need to immediately report to the authorities or report via the Vietnam Information Security Warning System (canhbao.khonggianmang.vn) for timely support, resolution and prevention.